OUR CLEAN PROMISE
According to the EU ‘traffic lights’ approach to travel, you will be requested to restrict your movements for 14 days after your arrival to Ireland. Travellers from green regions, or those arriving from Northern Ireland, are exempt from this requirement. For more information on the current Irish Government travel advice and policies in relation to visitors travelling from overseas please visit www.gov.ie
Our commitment to cleanliness and wellbeing
We have a long-standing commitment to rigorous cleaning procedures which are now being expanded with COVID-19 protocols – many of which are already in place, and reflect the advice of the HSE and local public health authorities. You can expect to see updated procedures in every area of our properties, which include:
Our Reception Areas
Reduced contact at check-in, touchless transactions, front desk screens, sanitiser stations, sanitised key-cards, paperless check-out.
Our Guest Rooms
Enhanced cleaning and sanitisation programme, reduction of in-room furnishings / high touch items, new laundry protocols. Rooms are serviced on departure only to minimise contact.
Our Public Spaces & Facilities
Regular cleaning of high touch points, social distancing, pre-booking system for dining. Guests are required to wear a face covering in all public areas including the bar and restaurant.
Rigorous cleaning protocols of pool areas and changing rooms, pre-booking system for pool sessions.
Food & Beverage
New standards and service approach to buffets, banquets, room-service and catering. A residents lounge is available for hotel guests if they wish to have a pre/post dinner drink. Bar Solo is closed at 11.30pm every day for all guests including hotel residents.
We look forward to seeing you soon
Please know that our priority as always is to do everything to ensure the safety of our guests & our team. We apologise for any inconvenience and we ask for your patience and understanding.
We hope this gives you reassurance as you look ahead to future travel plans because when you’re ready to visit us again, we’ll be ready to welcome you. On behalf of everyone at The Connacht Hospitality Group, thank you for your continued loyalty, trust and support.